{"id":14703,"date":"2024-02-21T11:30:30","date_gmt":"2024-02-21T10:30:30","guid":{"rendered":"https:\/\/qualiconsult-mu.com\/?page_id=14703"},"modified":"2024-02-21T11:57:06","modified_gmt":"2024-02-21T10:57:06","slug":"client-satisfaction-and-secret-customer","status":"publish","type":"page","link":"https:\/\/qualiconsult-mu.com\/fr\/client-satisfaction-and-secret-customer\/","title":{"rendered":"Client satisfaction and secret customer"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"14703\" class=\"elementor elementor-14703\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7af84c6 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7af84c6\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f967efe\" data-id=\"f967efe\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-3ec73f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3ec73f7\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-adc846d elementor-invisible\" data-id=\"adc846d\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e38510e elementor-widget elementor-widget-text-editor\" data-id=\"e38510e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 04-12-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Quali Consult Ile Maurice<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18b80ca elementor-widget elementor-widget-heading\" data-id=\"18b80ca\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.18.0 - 04-12-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Mesure de la satisfaction client et service de client myst\u00e8re<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e52dc83 elementor-widget elementor-widget-text-editor\" data-id=\"e52dc83\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>De la r\u00e9daction d'une enqu\u00eate de satisfaction client, \u00e0 la quantification des r\u00e9sultats avec des KPI ad\u00e9quats, Quali Consult Ltd est r\u00e9solument orient\u00e9 sur la prise en compte de vos clients. \nAfin de vous proposer une approche encore davantage globale, un service de clients myst\u00e8res est d\u00e9sormais disponible, permettant ainsi d'approfondir votre niveau de contr\u00f4le et de connaissance de l'exp\u00e9rience de vos clients avec votre entreprise.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33dfcf9 elementor-widget__width-auto elementor-widget elementor-widget-jet-button\" data-id=\"33dfcf9\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"jet-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-jet-button jet-elements\"><div class=\"jet-button__container\">\n\t<a class=\"jet-button__instance jet-button__instance--icon- hover-effect-0\" href=\"https:\/\/qualiconsult-mu.com\/fr\/contact\/\">\n\t\t<div class=\"jet-button__plane jet-button__plane-normal\"><\/div>\n\t\t<div class=\"jet-button__plane jet-button__plane-hover\"><\/div>\n\t\t<div class=\"jet-button__state jet-button__state-normal\">\n\t\t\t<span class=\"jet-button__label\">Voir nos services<\/span>\t\t<\/div>\n\t\t<div class=\"jet-button__state jet-button__state-hover\">\n\t\t\t<span class=\"jet-button__label\">Voir nos services<\/span>\t\t<\/div>\n\t<\/a>\n<\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0413c6 elementor-widget__width-auto elementor-widget elementor-widget-jet-button\" data-id=\"e0413c6\" data-element_type=\"widget\" data-widget_type=\"jet-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"elementor-jet-button jet-elements\"><div class=\"jet-button__container\">\n\t<a class=\"jet-button__instance jet-button__instance--icon-left hover-effect-0\" href=\"https:\/\/qualiconsult-mu.com\/fr\/about\/\">\n\t\t<div class=\"jet-button__plane jet-button__plane-normal\"><\/div>\n\t\t<div class=\"jet-button__plane jet-button__plane-hover\"><\/div>\n\t\t<div class=\"jet-button__state jet-button__state-normal\">\n\t\t\t<span class=\"jet-button__label\">A propos de nous<\/span>\t\t<\/div>\n\t\t<div class=\"jet-button__state jet-button__state-hover\">\n\t\t\t<span class=\"jet-button__label\">A propos de nous<\/span>\t\t<\/div>\n\t<\/a>\n<\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6092596\" data-id=\"6092596\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f06c6f7 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f06c6f7\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7614f22\" data-id=\"7614f22\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-13bb1e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13bb1e6\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7c5b62c\" data-id=\"7c5b62c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b018a73 elementor-widget elementor-widget-jet-headline\" data-id=\"b018a73\" data-element_type=\"widget\" data-widget_type=\"jet-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"jet-headline jet-headline--direction-horizontal\"><span class=\"jet-headline__part jet-headline__first\"><span class=\"jet-headline__label\">01.<\/span><\/span><span class=\"jet-headline__space\">&nbsp;<\/span><span class=\"jet-headline__part jet-headline__second\"><span class=\"jet-headline__label\">Enqu\u00eate de satisfaction client<\/span><\/span><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c282fab elementor-widget elementor-widget-text-editor\" data-id=\"c282fab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Vous souhaitez obtenir un retour de satisfaction de la part de vos clients ? Nous vous pr\u00e9parons une enqu\u00eate de satisfaction sur-mesure sp\u00e9cialement pens\u00e9e pour votre entreprise et incluant toutes les questions n\u00e9cessaires afin d'alimenter les KPI qui vous permettront de quantifier vos r\u00e9sultats.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c26dfd6 elementor-widget elementor-widget-jet-headline\" data-id=\"c26dfd6\" data-element_type=\"widget\" data-widget_type=\"jet-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"jet-headline jet-headline--direction-horizontal\"><span class=\"jet-headline__part jet-headline__first\"><span class=\"jet-headline__label\">02.<\/span><\/span><span class=\"jet-headline__space\">&nbsp;<\/span><span class=\"jet-headline__part jet-headline__second\"><span class=\"jet-headline__label\">Service de client myst\u00e8re<\/span><\/span><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f401c3 elementor-widget elementor-widget-text-editor\" data-id=\"1f401c3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Parce qu'il n'est pas toujours possible d'obtenir toutes les informations n\u00e9c\u00e9ssaires sans passer par une approche terrain, nous proposons \u00e9galement un service de clients myst\u00e8res. Vous souhaitez savoir comment vos clients sont re\u00e7us ? Comment se d\u00e9roule leur exp\u00e9rience au sein de votre organisation ? Ce qu'ils per\u00e7oivent comme satisfaisant ? \nCe service est pour vous.\u00a0<\/p><p><span style=\"letter-spacing: 0px;\">We could answer it all.\u00a0<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Quali Consult Mauritius Client satisfaction and secret customer services From redacting a customer satisfaction survey, to measuring its results with the proper KPIs, Quali Consult Ltd is fully focused on making sure your clients are heard. In order to offer you an even more global approach, secret shoppers and customers can now help you further [&hellip;]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/fullwidth-content.php","meta":{"footnotes":""},"class_list":["post-14703","page","type-page","status-publish","hentry","no-thumb"],"_links":{"self":[{"href":"https:\/\/qualiconsult-mu.com\/fr\/wp-json\/wp\/v2\/pages\/14703","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/qualiconsult-mu.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/qualiconsult-mu.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/qualiconsult-mu.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/qualiconsult-mu.com\/fr\/wp-json\/wp\/v2\/comments?post=14703"}],"version-history":[{"count":17,"href":"https:\/\/qualiconsult-mu.com\/fr\/wp-json\/wp\/v2\/pages\/14703\/revisions"}],"predecessor-version":[{"id":14732,"href":"https:\/\/qualiconsult-mu.com\/fr\/wp-json\/wp\/v2\/pages\/14703\/revisions\/14732"}],"wp:attachment":[{"href":"https:\/\/qualiconsult-mu.com\/fr\/wp-json\/wp\/v2\/media?parent=14703"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}