Quali Consult Mauritius
Client satisfaction and secret customer services
From redacting a customer satisfaction survey, to measuring its results with the proper KPIs, Quali Consult Ltd is fully focused on making sure your clients are heard. In order to offer you an even more global approach, secret shoppers and customers can now help you further even more your control and knowledge of your end customer experience.
Wanting to get a feedback from your end customers ? We can prepare a tailor-made customer satisfaction survey specifically designed for your company, and including all the questions needed to set you up with the proper KPIs to measure the end results.
Because you can’t always get all your answer only through a survey, we also offer a secret shopper/customer service. You want to know how your clients are treated ? What their experience in your place of business is like ? What they notice as good or bad ?
We could answer it all.